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Legal & Compliance

Terms of Service & Software SLA Agreements

Standardized legal framework, sprint execution terms, and support Service Level Agreements (SLAs) for Skmera Labs projects.

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1. Scope of Technical Services

Skmera Labs provides custom software development, Next.js web engineering, mobile app development, and AI automation according to approved technical scopes of work.

2. Sprint Execution & Staging Access

Projects proceed in structured 2-week agile sprints. Clients receive access to live staging environments to inspect progress, test user flows, and approve milestone deliverables.

3. Warranty & SLA Commitments

Delivered custom software comes with a 90-day post-launch warranty covering bug fixes and runtime optimization guarantees under standard SLA agreements.

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